GENERAL INFORMATION



TICKETS DELIVERY

Tickets will be delivered to the respective circuit and handed over by your Scuderia AlphaTauri contact prior to the race weekend or when possible. We will always endeavour to dispatch all Formula One Paddock Club™ Tickets to a pre-agreed postal address via a secure delivery service. This will usually take place one week prior to the race weekend. Further information surrounding the event will follow electronically closer to the time to help assist with the planning of your trip. This is subject to the information being confirmed by the race event organisers and the tickets being dispatch to us in a timely manner.


GUEST NAMES

We require this information to ensure guests can gain access to the Formula One™ Paddock and the Scuderia AlpahaTauri Garage. This is a requirement of Formula One Management for insurance purposes, and it also allows us to ensure all guests receive a personalised welcome on arrival.


LOST TICKET/MISSING TICKET

Unfortunately once an order has been confirmed, we are subject to the terms put in place by Formula One Management which operates a non-replacement policy.


CIRCUIT ACCESS

As a Formula One Paddock Club™ Guest you are entitled to access the dedicated Formula One Paddock Club™ Parking Zone. One Car Parking Pass is usually issued for every three Formula One Paddock Club™ Tickets purchased. Additional Car Parking passes are normally available for purchase and Chauffeur Passes are required at some races. Please refer to our additional ticket information document or alternatively refer to each circuit’s website for more information on using alternative methods of transport to the track.


PADDOCK CLUB AND WHEELCHAIR ACCESS

Please contact us should you require any assistance with access to the Formula One Paddock Club™. Facilities vary from race to race.


PADDOCK AND GARAGE ACCESS

We always endeavour to offer a garage tour for every ticket purchased over the race weekend. For this reason, it is important that you make yourself known to us upon arrival so that we can confirm your tour time. Tour times are subject to change. If you are not present during your allocated tour slot, we will try our best to reschedule but this is not always guaranteed. We reserve the right to cancel garage tours where necessary. We will also organise tours to the Support Paddock where applicable.


MEETING IN PADDOCK CLUB

A further initiative to enhance the genuine business benefits, is the provision of a Business Suite within the Formula One Paddock Club™. These will be available at various locations during the season. The Business Suite is designed as a flexible space that can be used for meetings and business events, as well a separate space for any corporate client who, over the weekend, may need occasional access to an area with a little more privacy. The Business Suite is provided and managed by the race organisers and is available to book for small breakout meetings free of charge. Eventually the whole area can also be reserved at an additional cost – please ask your Scuderia AlphaTauri to contact for more information.


WATCHING THE RACE

The Formula One Paddock Club™ is usually located above the team Garages and therefore it offers a prime view of the start/ finish straight and starting grid. Facilities vary from circuit to circuit, sometimes offering viewing from roof terraces, grandstands and outdoor balconies. HD TV screens will keep you up to date with all on-track action.


DRIVER MEET&GREET

We schedule for our guests to meet our drivers for a Q&A, photo and signing session at one point over the race weekend. In some occasions, this might not be possible due to unforeseen circumstances.


FOOD AND DRINKS

In the Paddock Club you can enjoy a wide selection of dishes of the highest standard available from the live cooking stations and served in a roaming mini bowl service. Guests can take as much or as little as they like. If guests have a food allergy, they should inform the respective chef at the preparation station.


DRESS CODE

Smart casual attire is recommended. We kindly request that no tracksuits, shorts or beach attire be worn.


LUGGAGE STORAGE

Unfortunately, Formula One Paddock Club™ does not offer a cloakroom service and large pieces of luggage will not be permitted inside.


SMOKING

Smoking is only permitted within the dedicated smoking areas. This may vary from race to race. Formula One hostesses in the General Paddock Club will point this out to you upon your arrival to the suite.


FILMING AND PHOTOGRAPHS

Unless otherwise advised, filming and sound recording is only permitted within the Formula 1 Paddock Club and during the Pit Lane Walk, provided that it is for personal, private and non-commercial purposes. Filming is not permitted at any time in the AlphaTauri Garage. Please be aware that you may be photographed or filmed whilst you are in the Formula One Paddock Club™ and that your image may be used in broadcast coverage and promotional materials. You are deemed to consent to all such usage. For further information, please refer to the Formula One Paddock Club™ terms and conditions.


CHILDREN

Any guest who is under 18 years of age must be accompanied and supervised at all times by an adult Ticket Holder. Children below the age of seven will only be admitted into the Facility if the parent/guardian of such children signs a letter of undertaking that can be requested to the Team. If permission is granted, the child must also have a ticket. We advise you to bring your own suitable ear defenders and would encourage these to be worn by children at all times.