Paddock Club Health&Safety Program

 

BEFORE GUESTS ARRIVE:

• Paddock Club will proceed to mandatory FDA approved Anti Gen rapid testing at or near to the circuit before your guests arrival at the Paddock Club. Tests will need to be performed every 48H.

 

WHEN GUESTS ARRIVE:

• Temperature check

• Check-in daily via a text message-based solution to gain entry to the Paddock Club

 

IN PADDOCK CLUB:

• Paddock Club staff extra health and safety training

• All the staff are tested before entering the Paddock Club

• Enhanced cleaning with continuous disinfection of all areas

• Paddock Club personal pocket size hand sanitizer

• Paddock Club face masks will be provided to you upon arrival at the main entrance (NO FERRARI face mask will be available). Guests will be asked to wear your mask in all public areas, on shuttles and during activities

• More space per person to allow for social distancing

• The experiences will be held with small group

 

 

Cancellation Policy

 

Client shall only be entitled to cancel the Ticket if the Ticket Holder is prevented from attending the Relevant Event because of a “COVID-19” reason, and the Client shall be entitled to a credit note for the value of that Ticket which can be redeemed against an alternative round of the 2021 Championship, subject to availability. 

 

“COVID-19 reason” means: 

  • a travel ban or mandatory quarantine imposed by the government of the country where the Relevant Event is taking place and in operation in the Event Country in the week leading up to the Relevant Event; or imposed by the government of the country from which the Relevant Ticket Holder intends to travel to the Relevant Event and in operation in the Origin Country in the week after the Relevant Event; 
  • a temperature check conducted on-site by FOHES (or any of its appointed service providers) at the Relevant Event which shows that the Relevant Ticket Holder has a high temperature (being 37.8 degrees Celsius or above) or a rapid COVID-19 test conducted by FOHES (or any of its appointed service providers) at the Relevant Event which shows that the Relevant Ticket Holder has tested positive for COVID-19 and, in each case, means that the Relevant Ticket Holder is refused entry to the Relevant Event; 
  • The Relevant Ticket Holder has a confirmed diagnosis of COVID-19 within 21 days prior to the Relevant Event. 

 

Closed Doors Event

 

If the purchased Event is held behind closed doors such that no spectators are allowed and the Facility is not open to the public during the entirety of the relevant Event Period, the Client shall be entitled to a full refund for the Ticket Amount.

 

Refund and credit request:

The Client must request any refund by making a written request FerrariF1Club@ferrari.com